Privacy Statement

Privacy Statement

This statement explains how Empower Charities collects, uses, and protects personal information you provide through this website.

What Information We Collect

We may collect:

• Contact information: Your name, email address, phone number, and postal address, provided when you contact us, subscribe to our newsletter, or request service information.
• Website usage data: Information about your website use, such as your IP address, browser type, pages visited, and visit duration. This is collected via cookies (see our Cookie Policy below).
• Voluntary information: Any other information you choose to provide, such as through forms, surveys, or feedback.

How We Use Your Information

We may use your data to:

• Respond to inquiries and provide requested information or services.
• Send newsletters or service information (with your consent).
• Improve and tailor our website.
• Analyse website usage.
• Comply with legal and regulatory requirements.

Legal Basis for Processing

We process personal information based on:

• Consent: Your explicit agreement (e.g., for newsletters).
• Contract: Necessary for fulfilling a contract with you (e.g., providing services).
• Legitimate interests: Our interests or those of a third party, where these are not overridden by your rights (e.g., website improvement).
• Legal obligation: To comply with the law (e.g., responding to a court order).

How We Protect Your Information

We employ reasonable technical and organisational measures to protect your data from unauthorised access, disclosure, or loss. These include:

• Secure servers.
• Data transmission encryption.
• Access controls limiting information access to authorised personnel.
• Regular security measure reviews.

Disclosure of Your Information

We will only disclose your personal information to third parties in the following circumstances:

• Service providers: To third-party providers who help us operate our website, provide services, or conduct business (e.g., website hosting, email marketing). These providers are contractually bound to protect your data and use it only as we specify.
• Legal requirements: If required by law or a valid legal request (e.g., a court order).
• Business transfers: To an acquiring company in a merger, acquisition, or sale of our assets.
• With your consent: To other third parties with your explicit consent.

Your Rights

You have the following rights:

• Right to access: To request the personal information we hold about you.
• Right to rectification: To request correction of inaccurate or incomplete information.
• Right to erasure: To request deletion of your data in certain circumstances.
• Right to restrict processing: To request restricted data processing in certain circumstances.
• Right to data portability: To receive a copy of your data in a structured, machine-readable format and transmit it to another controller.
• Right to object: To object to data processing in certain circumstances, including for legitimate interests or direct marketing.
• Right to withdraw consent: To withdraw your consent at any time, if we are processing your information based on consent.
• Right to complain: To lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority.

Cookie Policy

This website uses cookies to enhance browsing and collect usage data. Cookies are small text files stored on your device when you visit a website. We use:

• Essential cookies: Necessary for website function; cannot be switched off. They enable login, shopping carts, and secure areas.
• Performance cookies: Collect website usage information (e.g., pages visited, time on page) to help us improve the site.
• Functionality cookies: Remember your preferences (e.g., language, region).
• Targeting cookies: Deliver more relevant advertisements.

You can control cookies in your browser settings. Most browsers allow blocking or deleting cookies, or warnings before storage. Blocking essential cookies may affect website functionality.

Data Retention

We retain personal information only as long as necessary to fulfil the purposes for which it was collected, or as legally required.

Changes to This Privacy Statement

We may update this statement. We will notify you of material changes by posting the updated statement on our website with the latest revision date.

Contact Us

For questions about this statement or our data protection practices, please contact us at drlatif@empowercharities.uk